Yes, we have a very high success rate in removing a wide variety of tough stains, including common spills like wine and coffee, as well as difficult biological issues like pet urine and odors. While we cannot guarantee removal of every stain (as some can permanently dye carpet fibers), our technicians are experts in stain treatment.

Our process involves:

• Pre-Inspection: We first identify the type of stain and the carpet fibers to determine the safest and most effective treatment.
• Specialized Treatment: We use a range of professional-grade, non-toxic spot removers specifically designed for the type of stain we are treating. For pet issues, we use a deep-sinking enzyme treatment that attacks the odor-causing bacteria at the source, rather than just masking the smell.
• Hot Water Extraction: Our powerful Thermo-Rinse™ cleaning process then flushes the stain and the treatment solution from deep within the carpet.

If you have a fresh spill, we recommend gently blotting the area with a clean, white absorbent cloth. Avoid rubbing, and do not use harsh store-bought chemicals, as they can sometimes set the stain permanently. Give us a call as soon as possible for the best results.

1. Blot with white wine first
2. Apply detergent solution
3. Apply vinegar solution
4. Apply ammonia solution
5. Rinse and blot dry

1. Apply grease remover
2. Repeat
3. Apply detergent solution
4. Rinse and blot

1. Apply detergent solution
2. Apply ammonia solution
3. Apply vinegar solution
4. Rinse and blot dry

1. Apply non-oily nail polish remover
2. Apply grease remover
3. Repeat
4. Apply detergent solution
5. Apply ammonia solution
6. Rinse and blot

Latex Paint:

1. Blot
2. Rinse with detergent solution
   Oil-Based Paint:
3. Apply grease remover
4. Apply nail polish remover
5. Apply detergent, ammonia, vinegar
6. Rinse and blot dry

1. Apply grease remover
2. Apply non-oily nail polish remover
3. If stain remains, apply detergent solution
4. Apply ammonia solution
5. Apply vinegar
6. Rinse and blot dry

Professional cleaning is recommended for glue and persistent rust stains.

1. Let it dry
2. Brush or vacuum
3. Apply detergent solution
4. Rinse and blot

1. Use warm or soda water
2. Optionally use dry cleaning solution
3. Blot dry

1. Apply detergent solution
2. Apply vinegar
3. Rinse
4. Apply enzyme detergent
5. Rinse and blot dry

1. Flush with warm or soda water
2. Blot dry

Yes. Use plain, undiluted white table vinegar.

1. Apply grease remover
2. Repeat
3. Apply detergent solution
4. Rinse and blot

1. Apply detergent solution
2. Apply vinegar
3. Apply enzyme detergent
4. Rinse and blot dry

1. Spray with unscented hair spray
2. Apply grease remover
3. Repeat steps if needed

1. Chill with an ice cube
2. Scrape off what you can
3. Apply non-oily nail polish remover

1. Apply non-oily nail polish remover
2. Apply grease remover
3. Repeat
4. Apply detergent solution
5. Apply ammonia solution
6. Rinse and blot

1. Apply cool detergent solution
2. Apply vinegar
3. Rinse
4. Apply enzyme detergent
5. Rinse with cool water and blot dry

1. Apply detergent solution
2. Apply vinegar
3. Rinse
4. Apply enzyme detergent
5. Rinse and blot dry

1. Apply grease remover
2. Repeat
3. Apply detergent solution
4. Rinse and blot

1. Flush with cold water or soda water
2. Blot dry

1. Apply non-oily nail polish remover
2. Apply grease remover
3. Repeat as needed
4. Apply detergent solution
5. Apply ammonia solution
6. Rinse and blot

1. Apply cool detergent solution
2. Apply vinegar
3. Rinse
4. Apply enzyme detergent
5. Rinse with cool water and blot dry

• Apply detergent solution
• Apply ammonia solution
• Apply vinegar
• Rinse and blot

Yes. Always test any cleaning solution on an inconspicuous area of the carpet first to avoid damage or discoloration.

Mix 1 tablespoon of household (sudsy) ammonia with ½ cup of lukewarm water.

Always blot—never rub. Rubbing can spread the stain and force it deeper into the fibers. Blot gently and repeat as needed with a clean white towel.

Absorb the liquid using a clean white towel or paper towel. Gently scrape up any solids, working from the outside of the stain toward the center to avoid spreading it.

No. Bleach may remove the stain, but it will also remove the carpet’s color, causing permanent discoloration.

Very important. The sooner you treat a stain, the easier it is to remove. Older stains are more difficult and may become permanent.

Yes. Unscented hair spray works well for ink and small tar spots.

Yes, but only use non-oily nail polish remover and apply it undiluted.

It’s a detergent that contains enzymes to break down organic stains. Mix and use like regular detergent.

Mix 1 teaspoon of laundry detergent (like Tide) with 1 cup of lukewarm water.