Yes, we have a very high success rate in removing a wide variety of tough stains, including common spills like wine and coffee, as well as difficult biological issues like pet urine and odors. While we cannot guarantee removal of every stain (as some can permanently dye carpet fibers), our technicians are experts in stain treatment.

Our process involves:

• Pre-Inspection: We first identify the type of stain and the carpet fibers to determine the safest and most effective treatment.
• Specialized Treatment: We use a range of professional-grade, non-toxic spot removers specifically designed for the type of stain we are treating. For pet issues, we use a deep-sinking enzyme treatment that attacks the odor-causing bacteria at the source, rather than just masking the smell.
• Hot Water Extraction: Our powerful Thermo-Rinse™ cleaning process then flushes the stain and the treatment solution from deep within the carpet.

If you have a fresh spill, we recommend gently blotting the area with a clean, white absorbent cloth. Avoid rubbing, and do not use harsh store-bought chemicals, as they can sometimes set the stain permanently. Give us a call as soon as possible for the best results.