Carpet Cleaning FAQs
How does carpet cleaning benefit landlords looking to attract new tenants?
Clean carpets enhance property appeal, create a healthier living environment, and contribute to tenant satisfaction and retention. See the benefits for landlords.
Do you offer discounts for ongoing carpet cleaning services for property management companies?
Yes, we provide special pricing and packages for property managers with multiple units requiring regular cleaning services. Explore our property management solutions.
What should tenants do before scheduling carpet cleaning with Prestige Carpet Cleaning?
Tenants should coordinate with their landlord or property manager to ensure access to the property and discuss cleaning requirements. Prepare for your cleaning appointment.
Do you offer environmentally friendly options for spot and stain removal?
Yes, we provide eco-friendly cleaning solutions that are safe for your family and pets. Discover our eco-friendly cleaning options.
Can you remove old or set-in stains from carpets?
Yes, we specialize in treating stubborn stains, even those that have been set into the carpet fibers over time. Learn about our stain removal expertise.
How does Prestige Carpet Cleaning treat tough spots and stains on carpets?
We use advanced spot treatment solutions and extraction techniques to effectively remove stains and restore carpets.
What should I do if I notice a spot or stain on my carpet between professional cleanings?
Blot the area gently with a clean cloth to absorb excess liquid. Avoid scrubbing, which can spread the stain. Contact us for advice or to schedule a spot treatment. Handle spots and stains effectively.
How can regular carpet cleaning help prevent spots, stains, spills, and odours?
Regular cleaning removes dirt and residue that can attract stains and odours, keeping your carpets cleaner for longer. Explore the benefits of regular cleaning.
Do you offer same-day or emergency cleaning services for special occasions?
Yes, we accommodate urgent cleaning requests to ensure your event space looks its best. Explore our emergency cleaning options.
How far in advance should I schedule special occasion carpet cleaning services?
Contact us early to coordinate cleaning services around your event schedule and preparation needs. Plan ahead for your event.
Why choose special occasion cleaning services from Prestige Carpet Cleaning?
We ensure your carpets look pristine for events with thorough cleaning and stain removal services. Discover special occasion cleaning.
Can you clean carpets in commercial venues for special events?
Yes, we have experience cleaning carpets in various commercial settings to meet event planning needs. Learn about our commercial cleaning services.
Do you offer ongoing maintenance plans for households with pets?
Yes, we offer maintenance plans to keep carpets clean and fresh despite pet accidents. Explore our pet-friendly cleaning options.
Can pet stains and odors be completely removed from carpets?
While results vary, our methods effectively treat most stains and odors, restoring freshness to your carpets. See our stain removal success stories.
How does Prestige Carpet Cleaning remove pet stains and odors from carpets?
We use specialized enzymatic cleaners and deep extraction methods to eliminate stains and odors at the source. Learn about pet stain removal.
What should I do immediately after a pet accident to minimize damage to carpets or area rugs?
Blot up excess moisture and avoid using harsh cleaners. Contact us for professional stain treatment and advice. Handle pet accidents effectively.
Do you offer discounts for combined renovation and carpet cleaning services?
Yes, we offer special packages for combined services to save you time and money. Explore our service packages.
How soon after renovations can I schedule carpet cleaning?
Contact us once renovations are complete to schedule a thorough cleaning tailored to your needs. Schedule your post-renovation cleaning.
What types of residues can Prestige Carpet Cleaning remove after renovations?
We specialize in removing paint splatters, drywall dust, and other renovation residues from carpets. See our residue removal services.
Why should I consider professional carpet cleaning after renovations?
Post-renovation cleaning removes construction debris, dust, and residue to restore carpet appearance and indoor air quality. Explore post-renovation cleaning.
How quickly should I seek professional cleaning after a flood or water damage?
A: It’s crucial to act quickly to minimize damage and ensure effective restoration. Contact us for immediate assistance. Act now for flood restoration.
Why is professional carpet cleaning necessary after a disaster or flood?
A: Professional cleaning ensures thorough removal of contaminants, mold, and moisture to prevent further damage and health risks. Learn about post-disaster cleaning.
What steps does Prestige Carpet Cleaning take to restore carpets after a flood?
A: We use specialized equipment and drying techniques to salvage carpets and prevent mold growth. Explore our restoration process.
How soon can I expect my apartment carpets to dry after cleaning?
Drying times vary but are typically within a few hours, depending on carpet type and humidity levels. Understand drying times.
Do you use eco-friendly products for apartment carpet cleaning?
We offer eco-friendly cleaning solutions upon request to ensure a safe environment for residents and pets. Discover our eco-friendly options.
Can you clean carpets in high-rise buildings and condos?
Yes, we have experience cleaning carpets in all types of apartment complexes and residential buildings. Explore our high-rise cleaning services.
How does apartment carpet cleaning differ from other types of cleaning services?
We focus on efficient cleaning methods suitable for apartment spaces and adhere to building regulations. Learn about apartment cleaning.
Do you offer additional services along with move-in/move-out carpet cleaning?
Yes, we offer upholstery cleaning and duct cleaning to ensure a comprehensive cleaning experience. Explore our additional services.
How soon can I schedule move-in/move-out carpet cleaning services?
Contact us to schedule services conveniently timed with your move-in or move-out date. Schedule your cleaning.
What types of stains can Prestige Carpet Cleaning remove during move-in/move-out cleaning?
We specialize in removing deep stains, odors, and allergens to restore carpets to their original condition. See what stains we can tackle.
Why should I consider move-in/move-out carpet cleaning?
It ensures a fresh start for new occupants or prepares the property for sale or rental. Explore move-in/move-out cleaning.
Do you offer maintenance plans for routine carpet cleaning?
Yes, we offer customizable maintenance plans to suit your specific needs and schedule. Learn about our maintenance options.
How can routine carpet cleaning benefit my home or business?
Regular cleaning improves indoor air quality, removes allergens, and enhances the overall appearance of carpets. Discover the benefits.
How often should I schedule routine carpet cleaning?
Routine cleaning is recommended every 6-12 months to maintain carpet appearance and extend its lifespan. Learn more about routine cleaning.
What methods does Prestige Carpet Cleaning use for routine cleaning?
We use hot water extraction, also known as steam cleaning, to effectively remove dirt and stains. Explore our cleaning methods.
How do I prepare to have my carpets cleaned?
Pre-Vacuum
Carpets tend to capture a lot of dust, dirt, and hair. Like you would vacuum or sweep a hard floor before mopping or cleaning, it’s very important that your carpet is thoroughly pre-vacuumed before we clean it. This can make a huge difference in cleaning results!Prepare Your Space
Please make it a point to move all lamps, plants, and breakables before we arrive and ensure that the areas to be cleaned are clear of items on the floor.Move Your Furniture
We do move most furniture, including tables, chairs, and sofas. However, we cannot move beds that are not on rollers, entertainment units, electronics, china hutches, or other oversized or fragile furniture. We will do our best to clean around or under anything that we cannot move.Protect Your Pets
We love animals and want them to be safe. That’s why we recommend planning a contained space for your furry friends in a place where our cleaning won’t disturb them.Why should I clean my carpets often?
Many homeowners make the mistake of assuming their carpet and furniture are clean just because they look clean. What they may not realize is that, over time, even the most spotless-looking carpets and upholstery soil quite evenly and lose their original luster. They also collect dust and soil below the surface, where regular vacuum cleaning may not reach.
To increase their useful life, most manufacturers recommend that carpets be cleaned every 12-18 months – even before you recognize they’re dirty.
There are many reasons to clean your carpets regularly. Here are the most common:
Your carpet, rugs, and furniture will last longer.
With time, soil can build up in your carpet, rugs, and furniture, which is difficult to remove with just a vacuum. This can result in more wear and tear because the soil becomes abrasive when you walk or sit on it, harming the fibres. Therefore, your carpet, area rugs, and furniture will last longer when cleaned frequently rather than only when the appearance becomes intolerable.Reduces permanent staining.
Cleaning your carpet or upholstery as soon as possible after spills gives you the best chance of fully removing the spots, thus preventing permanent damage in the form of stains.Clean carpets always feel better.
Carpets and furniture act like filters in your home for dust and odours. When you have your carpets and furniture professionally cleaned, you dramatically improve the indoor air quality in your home, creating a healthier environment for you and your family.They’ll look more attractive.
If your carpet or upholstery has faded or turned grey from use, you might not even be aware of its original colour. Professional cleaning can help restore your carpet, rugs, and furniture, improving the look of your home!How long does carpet cleaning take?
Typically, carpet cleaning takes 1.5-3 hours, depending on the size of your home and the number of rooms we are cleaning for you. Our carpet care technicians work efficiently to minimize any disruption to your day.
How often should I have my carpets cleaned?
Carpet manufacturers advise routine professional steam cleaning/hot water extraction every 12 to 18 months. If you a have busy household with kids and pets or anyone in the home suffers from allergies and asthma, you might wish to strive for more regular cleaning. Waiting a little longer is acceptable for rooms or residences with little traffic or use.
In general, furniture and area rugs can be cleaned every 12 to 24 months, but this also depends on how much use they receive, and if there are noticeable stains or soling. Your carpet, upholstery and rugs will surely look better and last longer with regular frequent cleaning.
Do you have any carpet cleaning promotions?
Yes, we frequently offer promotions and discounts for our carpet cleaning services. Please check our offers page or contact our customer service team for current offers and special deals.
Is Prestige Carpet Cleaning insured and bonded?
Yes, Prestige Carpet Cleaning is fully insured and bonded, providing peace of mind for our clients. Our team is trained and certified to deliver top-quality cleaning service with complete professionalism.
What is difference between one carpet cleaning company and another?
Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Prestige Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse™ hot water extraction carpet cleaning system allow us to operate efficiently while still offering the best carpet cleaning prices to our customers
Is there really a big difference between carpet cleaning methods?
There can be a large difference between one carpet cleaning method and another. Many carpet cleaning systems are designed to be fast and inexpensive and to give a carpet cleaning company more profit while leaving carpets that only look good on the surface and re-soil rapidly.
That’s why some people say “As soon as I cleaned my carpets they got dirty faster than ever before”. The multi-step Thermo-Rinse deep cleaning hot water extraction carpet cleaning method that we use at Prestige Carpet Cleaning is designed to provide the deepest cleaning and leave your freshly cleaned carpets residue free and looking great until the next cleaning, not next month!
What is the importance of regular carpet cleaning?
Many homeowners make the mistake of assuming their carpet and furniture are clean just because they look clean. What they may not realize is that, over time, even the most spotless looking carpets and upholstery soil quite evenly and lose their original luster. They also collect dust and soil below the surface where regular vacuum cleaning may not reach. To increase the useful life of your carpets, most carpet manufacturers recommend you have carpets cleaned every 12-18 months before you may recognize they are dirty.
Area Rug Cleaning FAQs
Can you remove pet urine stains and odors from area rugs?
Yes, pet urine can seep deep into rug fibers, causing persistent odors and bacteria buildup. Our enzyme-based cleaning process neutralizes odors and removes stains effectively. Learn more about our pet stain treatments here.
What’s the best way to maintain my area rug between professional cleanings?
Regular vacuuming, rotating the rug every 6 months, and using a rug pad can extend its lifespan. If spills happen, blot (don’t rub) and contact our specialists for stain-specific guidance.
Can area rug cleaning help with allergies and indoor air quality?
Yes! Rugs trap dust, pollen, and allergens over time. Professional cleaning removes these contaminants, improving indoor air quality, especially for allergy sufferers. If duct cleaning is also needed, visit Prestige Duct Cleaning.
Are Persian and Oriental rugs cleaned differently than synthetic rugs?
Absolutely! Handwoven wool, silk, or Persian rugs require gentle, specialized cleaning to prevent color fading or fiber damage. Our team ensures proper pH-balanced cleaning for each rug type.
How often should I get my area rugs professionally cleaned?
Regular professional area rug cleaning helps remove embedded dirt, dust, allergens, and bacteria. For high-traffic areas, cleaning every 12-18 months is recommended. Prestige Carpet Cleaning specializes in deep-cleaning delicate rugs.
What should I do if I notice a spot or stain on my carpet between professional cleanings?
Blot the area gently with a clean cloth to absorb excess liquid. Avoid scrubbing, which can spread the stain. Contact us for advice or to schedule a spot treatment. Handle spots and stains effectively.
What should I do immediately after a pet accident to minimize damage to carpets or area rugs?
Blot up excess moisture and avoid using harsh cleaners. Contact us for professional stain treatment and advice. Handle pet accidents effectively.
Upholstery Cleaning FAQs
How does upholstery cleaning improve indoor air quality?
Furniture absorbs dust mites, allergens, and bacteria over time. Regular cleaning helps prevent respiratory issues. If your air ducts also need attention, check out Prestige Duct Cleaning for additional improvements.
Can upholstery cleaning eliminate odors from smoke or pets?
Yes! Our odour-neutralizing treatments break down smoke, pet, or food odours at the molecular level rather than masking them.
Is professional upholstery cleaning safe for delicate fabrics?
Absolutely. We assess the fabric type before using low-moisture steam cleaning, foam cleaning, or dry cleaning to prevent shrinkage or discoloration.
Can upholstery cleaning remove old stains from my couch?
Yes! Stubborn stains from coffee, wine, ink, or pet accidents can often be removed with our deep-cleaning process. We use fabric-safe solutions for different upholstery types.
How do I know if my furniture needs upholstery cleaning?
If your furniture has visible stains, a musty odor, or looks dull, it likely needs professional cleaning. Sofas, chairs, and mattresses collect dust, oils, and bacteria over time.