Prestige brings 35+ years of award-winning expertise to every cleaning. We stand out for our upfront affordable pricing, no hidden fees, and results that speak for themselves (stains and odors don’t stand a chance!). Our technicians are highly trained and background-checked, we use industry-leading equipment, and we’re committed to your satisfaction – in fact, we have a Happiness Guarantee to ensure you’re thrilled with the results

Prestige Carpet Cleaning uses a thorough 7-step process for every job. Our trained technicians begin by moving your furniture and applying a pre-cleaning treatment, then perform our signature Thermo-Rinse™ hot water extraction deep cleaning. We also hand-clean hard-to-reach spots, rinse with fresh hot water, and groom the carpet fibers by hand for a uniform finish. This process ensures a deep clean and fast drying for every carpet.

No – just the opposite. Proper carpet cleaning extends the life of your carpet. Regular deep cleaning prevents abrasive dirt and grit from building up in the fibers, which can otherwise cause premature wear. By removing these particles, professional cleaning protects your carpet and keeps it looking newer longer.

Yes – having carpets professionally cleaned is worth it. It not only makes your carpets look and feel fresh, but also extends their lifespan by removing dirt that causes wear. Professional cleaning eliminates allergens and hidden grime that regular vacuuming misses, contributing to a healthier home environment. In short, it’s a smart investment in your home’s cleanliness and comfort.

For an average home (e.g. a three-bedroom house), a professional carpet cleaning typically takes around 2 hours from start to finish. Timing can vary with the size of the area and how dirty the carpets are. Our team works efficiently while ensuring every carpeted area gets a thorough deep clean.

It’s helpful to do a little prep. We recommend vacuuming your carpets before we arrive to remove loose dirt. Also, pick up small items or clutter from the floor (toys, breakables, etc.) so our technicians can get to all areas. Don’t worry about the heavy furniture – we carefully move basic furniture as part of our service and protect your items with pads

Yes – professional cleaning is safe when gentle, eco-friendly products are used. Prestige Carpet Cleaning uses family- and pet-safe cleaning solutions that effectively clean carpets without harsh chemicals. This means you get a deep clean that’s safe for your kids, pets, and home environment.

Absolutely. A thorough cleaning with the right products can neutralize pet urine odours and stains. We use enzyme-based cleaners and hot water extraction to break down odour-causing bacteria and organic stains. The result is a fresh-smelling, sanitized carpet. (For severe cases, we offer a dedicated Pet+ treatment package with extra odour-removal steps.)

Yes. Professional carpet cleaners have specialized treatments to tackle even old, set-in stains. Our team pre-treats tough stains with powerful solutions and uses deep extraction to lift residues. We specialize in removing stubborn spots that have been embedded in the carpet fibres over time, often restoring the look of your carpet significantly.

Carpets typically dry within a few hours after a professional cleaning. Dry time can vary based on carpet thickness and humidity, but using high-power extraction (as we do) ensures faster drying. It’s best to allow air circulation and avoid heavy foot traffic until the carpet is fully dry to prevent re-soiling.

The hot water extraction (steam cleaning) method is widely regarded as the most effective way to deep clean carpets. In fact, many carpet manufacturers recommend hot water extraction to remove dirt and grime from fibers. This method (used in our Thermo-Rinse™ process) injects hot water and cleaning solution into the carpet, then immediately extracts it, pulling out soil and stains for a thorough clean.

Professional carpet cleaning prices vary by size and service, but at Prestige Carpet Cleaning packages start at $119 for 2 rooms plus a hallway. Larger homes or added services (like stain protection or pet treatment) will increase the cost. We offer upfront pricing with no hidden charges, so you know your cost before we begin

Clean carpets enhance property appeal, create a healthier living environment, and contribute to tenant satisfaction and retention. See the benefits for landlords.

Yes, we provide special pricing and packages for property managers with multiple units requiring regular cleaning services. Explore our property management solutions.

Tenants should coordinate with their landlord or property manager to ensure access to the property and discuss cleaning requirements. Prepare for your cleaning appointment.

Yes, we provide eco-friendly cleaning solutions that are safe for your family and pets. Discover our eco-friendly cleaning options.

Yes, we specialize in treating stubborn stains, even those that have been set into the carpet fibers over time. Learn about our stain removal expertise.

We use advanced spot treatment solutions and extraction techniques to effectively remove stains and restore carpets.

Blot the area gently with a clean cloth to absorb excess liquid. Avoid scrubbing, which can spread the stain. Contact us for advice or to schedule a spot treatment. Handle spots and stains effectively.

Regular cleaning removes dirt and residue that can attract stains and odours, keeping your carpets cleaner for longer. Explore the benefits of regular cleaning.

Yes, we accommodate urgent cleaning requests to ensure your event space looks its best. Explore our emergency cleaning options.

Contact us early to coordinate cleaning services around your event schedule and preparation needs. Plan ahead for your event.

We ensure your carpets look pristine for events with thorough cleaning and stain removal services. Discover special occasion cleaning.

Yes, we have experience cleaning carpets in various commercial settings to meet event planning needs. Learn about our commercial cleaning services.

Yes, we offer maintenance plans to keep carpets clean and fresh despite pet accidents. Explore our pet-friendly cleaning options.

While results vary, our methods effectively treat most stains and odors, restoring freshness to your carpets. See our stain removal success stories.

We use specialized enzymatic cleaners and deep extraction methods to eliminate stains and odors at the source. Learn about pet stain removal.

Blot up excess moisture and avoid using harsh cleaners. Contact us for professional stain treatment and advice. Handle pet accidents effectively.

Yes, we offer special packages for combined services to save you time and money. Explore our service packages.

Contact us once renovations are complete to schedule a thorough cleaning tailored to your needs. Schedule your post-renovation cleaning.

We specialize in removing paint splatters, drywall dust, and other renovation residues from carpets. See our residue removal services.

Post-renovation cleaning removes construction debris, dust, and residue to restore carpet appearance and indoor air quality. Explore post-renovation cleaning.

A: It’s crucial to act quickly to minimize damage and ensure effective restoration. Contact us for immediate assistance. Act now for flood restoration.

A: Professional cleaning ensures thorough removal of contaminants, mold, and moisture to prevent further damage and health risks. Learn about post-disaster cleaning.

A: We use specialized equipment and drying techniques to salvage carpets and prevent mold growth. Explore our restoration process.

Drying times vary but are typically within a few hours, depending on carpet type and humidity levels. Understand drying times.

We offer eco-friendly cleaning solutions upon request to ensure a safe environment for residents and pets. Discover our eco-friendly options.

Yes, we have experience cleaning carpets in all types of apartment complexes and residential buildings. Explore our high-rise cleaning services.

We focus on efficient cleaning methods suitable for apartment spaces and adhere to building regulations. Learn about apartment cleaning.

Yes, we offer upholstery cleaning and duct cleaning to ensure a comprehensive cleaning experience. Explore our additional services.

Contact us to schedule services conveniently timed with your move-in or move-out date. Schedule your cleaning.

We specialize in removing deep stains, odors, and allergens to restore carpets to their original condition. See what stains we can tackle.

It ensures a fresh start for new occupants or prepares the property for sale or rental. Explore move-in/move-out cleaning.

Yes, we offer customizable maintenance plans to suit your specific needs and schedule. Learn about our maintenance options.

Regular cleaning improves indoor air quality, removes allergens, and enhances the overall appearance of carpets. Discover the benefits.

Routine cleaning is recommended every 6-12 months to maintain carpet appearance and extend its lifespan. Learn more about routine cleaning.

We use hot water extraction, also known as steam cleaning, to effectively remove dirt and stains. Explore our cleaning methods.

Pre-Vacuum
Carpets tend to capture a lot of dust, dirt, and hair. Like you would vacuum or sweep a hard floor before mopping or cleaning, it’s very important that your carpet is thoroughly pre-vacuumed before we clean it. This can make a huge difference in cleaning results!

Prepare Your Space
Please make it a point to move all lamps, plants, and breakables before we arrive and ensure that the areas to be cleaned are clear of items on the floor.

Move Your Furniture
We do move most furniture, including tables, chairs, and sofas. However, we cannot move beds that are not on rollers, entertainment units, electronics, china hutches, or other oversized or fragile furniture. We will do our best to clean around or under anything that we cannot move.

Protect Your Pets
We love animals and want them to be safe. That’s why we recommend planning a contained space for your furry friends in a place where our cleaning won’t disturb them.

Many homeowners make the mistake of assuming their carpet and furniture are clean just because they look clean. What they may not realize is that, over time, even the most spotless-looking carpets and upholstery soil quite evenly and lose their original luster. They also collect dust and soil below the surface, where regular vacuum cleaning may not reach.

To increase their useful life, most manufacturers recommend that carpets be cleaned every 12-18 months – even before you recognize they’re dirty.

There are many reasons to clean your carpets regularly. Here are the most common:

Your carpet, rugs, and furniture will last longer.
With time, soil can build up in your carpet, rugs, and furniture, which is difficult to remove with just a vacuum. This can result in more wear and tear because the soil becomes abrasive when you walk or sit on it, harming the fibres. Therefore, your carpet, area rugs, and furniture will last longer when cleaned frequently rather than only when the appearance becomes intolerable.

Reduces permanent staining.
Cleaning your carpet or upholstery as soon as possible after spills gives you the best chance of fully removing the spots, thus preventing permanent damage in the form of stains.

Clean carpets always feel better.
Carpets and furniture act like filters in your home for dust and odours. When you have your carpets and furniture professionally cleaned, you dramatically improve the indoor air quality in your home, creating a healthier environment for you and your family.

They’ll look more attractive.
If your carpet or upholstery has faded or turned grey from use, you might not even be aware of its original colour. Professional cleaning can help restore your carpet, rugs, and furniture, improving the look of your home!

Typically, carpet cleaning takes 1.5-3 hours, depending on the size of your home and the number of rooms we are cleaning for you. Our carpet care technicians work efficiently to minimize any disruption to your day.

Most experts recommend a deep professional carpet cleaning every 12–18 months to keep carpets in top condition. Homes with pets, kids, or high traffic may benefit from cleaning annually or even every 6–12 months to remove dirt and allergens. This routine helps maintain your carpet’s appearance and longevity
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Yes, we frequently offer promotions and discounts for our carpet cleaning services. Please check our offers page or contact our customer service team for current offers and special deals.

Yes, Prestige Carpet Cleaning is fully insured and bonded, providing peace of mind for our clients. Our team is trained and certified to deliver top-quality cleaning service with complete professionalism.

Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Prestige Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse™ hot water extraction carpet cleaning system allow us to operate efficiently while still offering the best carpet cleaning prices to our customers

There can be a large difference between one carpet cleaning method and another. Many carpet cleaning systems are designed to be fast and inexpensive and to give a carpet cleaning company more profit while leaving carpets that only look good on the surface and re-soil rapidly.

That’s why some people say “As soon as I cleaned my carpets they got dirty faster than ever before”. The multi-step Thermo-Rinse deep cleaning hot water extraction carpet cleaning method that we use at Prestige Carpet Cleaning is designed to provide the deepest cleaning and leave your freshly cleaned carpets residue free and looking great until the next cleaning, not next month!

Many homeowners make the mistake of assuming their carpet and furniture are clean just because they look clean. What they may not realize is that, over time, even the most spotless looking carpets and upholstery soil quite evenly and lose their original luster. They also collect dust and soil below the surface where regular vacuum cleaning may not reach. To increase the useful life of your carpets, most carpet manufacturers recommend you have carpets cleaned every 12-18 months before you may recognize they are dirty.