Furniture and Upholstery Cleaning
Recent Google Reviews – What Our Customers Are Saying!
We had our technician Kevin come and do our carpet floors and did a fantastic job! Very clean and thorough with his work. Was very professional and definitely would recommend him! Great job!
John E
17:43 13 Oct 19
Prestige Carpet Cleaning -- affordable, prompt, efficient and professional. They cleaned a 12' x 9' wool rug for us, and they did a fine job. I plan to recommend them to my friends. Thank you, Prestige!
Christe Chidley
17:23 09 Oct 19
This is the second time we have used Prestige Carpet Cleaning and I would recommend them anytime. They are affordable and do a great job. Both technicians we have had we very knowledgeable and polite. Very happy customer and our carpets look great!
Satu Braun
14:30 01 Oct 19
Jake was pleasant and friendly and knew his product. Our carpets turned out very clean and bright and we are very pleased. The receptionist on the phone was also extremely polite and helpful.
Thanks from our family!
Joan Larkin
21:03 25 Sep 19
I called Prestige a few days before my move and they were able to accommodate me in short notice. They called me to remind me and were also very accommodating the day of as I was running late for my service time. The technician that came, Jake, was very quick and did such a great job! I would definitely recommend them!
Jen Siva
14:22 09 Sep 19
Our technician, Jake, was very friendly, courteous and professional. He took the time to explain what he was doing, and he explained about how if we have any problems at all, to call and Prestige will make it right.We had multiple stains because of previous owners' pets, and the carpet smelled like 'dog'. Our carpets now look and smell fantastic! I highly recommend Prestige - thank you Jake!
Shirley Roach-Brown
18:21 05 Sep 19
The people at Prestige Carpet were all very profession and did their utmost to assure that we knew what the cost quoted included and that our appointment was secure and the operator would arrive on time. Marcus, our operator, was himself professional in manner and appearance and very well trained and fully competent. Thank you for such a positive experience!
Alma Beston
02:22 28 Aug 19
Very professional and thorough. Explained the process from start to finish and the 2 of them Mark and Russell did an amazing job. I am so grossed out seeing how nasty my air ducts were and I can now be confident my ducts are clean! Awesome and excellent job and great company @ Prestige Carpet Cleaning.
Chooi Goh
00:37 21 Aug 19
Prestige was very accommodating when I had a tight schedule this week. Thanks to phone calls to “squeeze” me in, I was able to have beautifully cleaned carpeting. The technician worked very efficiently and set up my furniture perfectly. I’m very pleased with the job done!
Betty Pulsifer
22:51 20 Aug 19
Marcus did an awesome job on our 12 year old carpet. He was courteous, professional and quick. Customer service was polite and very helpful and we certainly feel the cost was great! We are very pleased with our service and would highly recommend Prestige!
Angela Mazzei
18:12 16 Aug 19
Absolutely fantastic experience. They followed up before coming, and came exactly on time. The Cleaners were really good people and did a fantastic job. Price is great. Very professional service. I absolutely recommend this place.
Nick
13:27 15 Aug 19
James was very pleasant, knowledgeable and he did a super job cleaning our carpets. He was very conscientious about ensuring our wood floors were covered and ensured his shoes were covered. All in all, a very pleasant experience and the carpets look amazing! Great job! Thank you!
Lynda Stewart Dame
15:59 25 Jul 19
As always, an excellent job done, in cleaning an area carpet for me. The timing and end result were great. The pick up and delivery staff were very professional and pleasant to deal with. I will always call Prestige for Carpet and Furniture cleaning.
Jennifer Kedwell
12:06 24 Jul 19
My wife and I were totally satisfied with the results. We have a multiple pet household and we required a superior job. The technician, JAMES, was very polite and professional, and had a genuine concern for the well being of our cats!. ..we both feel that James is a true asset to prestige cleaners, and wish him the best in his future. George Walker, satisfied customer.
George L Walker
19:16 08 Jul 19
Marcus M. and James S. came to provide cleaning for the basement carpet and stairs leading to it.
From the time they both entered into my home to the time they completed the job and left, they showed great professionalism and excellent customer service. They took the time to carefully protect my wood flooring prior to going to the basement, where the actual cleaning took place. I had multiple stains on my beige carpet and i was extremely satisfied with the outcome of their hard work----- the carpet looks as good as new! They did an excellent job!!!
I will a 100% recommend your company to my friends.
Thanks Guys!
Give these guys a raise!
Angela Cooke
15:11 06 Jul 19
Markus was professional and thorough. Did a quick walk through and laid down floor covers to protect wood floors and wore foot coverings. Carpets cleaned and equipment removed within an hour. Carpets look like new - heavy foot traffic areas renewed. Price was reasonable. Would definitely recommend their services.
dan chretien
15:48 30 May 19
Josh and James did a great job for us, they were on schedule and took time and extra care to prepare the areas before cleaning. Today they cleaned an area rug, as well as our favourite arm chair and stairs to basement. They made everything look like new. Thank you! We would highly recommend Prestige Carpet Cleaning, they do fantastic work every time!
Clifford Azavedo
19:56 25 May 19
Amazing service, excellent technicians and great value for your money!
We got our carpets cleaned by Josh and James and they were superb! Very polite, knowledgeable and professional. One of the rooms used to be play room for the kids with stains and spots of all sorts, I was surprised to see the carpets once they were done cleaning. They were able to even take the slime spots out!! They used “turbo fans” to accelerate the drying time which was perfect. I would highly recommend prestige to everyone and especially to the people with kids! You will be amazed with the results, same way that I am.
Aisha W
00:48 20 May 19
Excellent Service! The two technicians that came to my house were Josh and James. Very nice, professional and friendly guys. Arrived on time, introduced themselves and answered all my questions regarding the carpet cleaning. From rooms to the closets to the stairs, every area was thoroughly cleaned!! Very pleased with the over all cleaning. Thank you guys.
Rashda Khatoon
00:09 19 May 19
The 2 young men who came to my home were well dressed, respectful, efficient, professional and took pride in their work. The price quoted was the price I paid. If there were more stars you would get more. Prestige thank you so much. I feel confident my home will look amazing on MLS. Those young men and your company have my my day.
Wyse Joann
15:01 10 May 19
So happy! Big muddy paw prints I was not expecting to come out are totally gone. My cream colour carpet, looks brand new. Prestige Carpet exceeds all expectations for customer service every time. We have used Prestige for many years at our home and rental properties and have never been disappointed. The office staff, technicians and equipment are always top notch. The highest level of care is taken whether at our home or at a rental property. We can recommend Prestige without reservation.
Kathy Kalisz
22:09 01 May 19
As a Realtor who likes to give a closing gift to clients to thank them for business, sometimes you try hard to think of something that is useful and valuable. Prestige Carpet Cleaning is a fantastic gift for clients who are moving into a home to give them a fresh start! Some clients also need furniture cleaned and they can select the service of their choice with a gift certificate for Prestige services. Clients are always so pleased at having a service done so professionally and with carefulness And expertise. Prestige always show up respectful of the home and owners they are servicing and leave clients very happy with their spotless work. I have also used Prestige for my own home to clean carpets and furnishings. It has preserved and extended the life of enjoyed rugs and chairs and feels like you have new furniture for a fraction of the cost. For families with pets I refer them to use Prestige prior to listing their home for sale. It’s an important “staging” tool to show of their home in its best light ~ and bring more value. Cannot say enough about how important having a good business partner is ~ nobody wants to be associated with a company that does a less then excellent job. Every time Prestige visits a client they are thorough, respectful, excellent at their work and leave a great impression. Thanks to Prestige Carpet Cleaning.
Denise Liboiron
13:13 25 Apr 19
I am just as happy with the carpet cleaning Prestige did for me as I was with their duct cleaning service. Rizaldo cleaned my carpets and I was blown away by the difference! I thought the carpets in my new home were beige-ish but they are actually a light green..who knew! He was able to restore my carpets to be comfortable to live with until they are ripped out once other renovations are completed. Really saved me some money and it was greatly appreciated. I love to see that all the technicians arrive in clean trucks wearing clean, professional uniforms. It is refreshing to see that they all hold themselves to a high standard and it really shows in the work they provide. Will definitely be calling Prestige again and again.
Leah S
00:13 23 Apr 19
I had Brian and Jake come to my home and clean my sofa, two area rugs, 6 dining room chairs and my mattress and the service was impeccable. They were prompt, on-time and very professional. My furniture turned up beautifully and stains that I thought would never come out, came out! I recommend Prestige 100% not only for there amazing cleaning results but the professional service the staff in the office provide and the technicians. I will be telling all my friends and family. Cheers to a Prestige!
Matthew Grieder
23:09 16 Apr 19
Wonderful job on the carpets! We have cats and dogs in our home, so they had their work cut out for them...the carpets turned out great and I was surprised how clean the furniture came as well! I will always use Prestige. I'm very happy!
Janice Wlison
19:02 16 Apr 19
Great company to deal with! We've used Prestige to clean the carpets at our home in Cobourg for years. The technicians are polite, friendly and they do a terrific job! I'm always surprised at how fresh and clean everything looks when they are finished. I always recommend them.
Gail Carter
14:28 16 Apr 19
Excellent customer service, courteous and professional. Large area rugs look like new after the cleaning. Will certainly be a return customer.
Nancy Holt
16:20 12 Apr 19
Sean was extremely professional and thorough. Carpets and couches look awesome. Customer service was also incredible to deal with - fast responses, friendly and polite. Would definitely recommend this company!
Breanne Muir
21:20 15 Nov 18
Very happy with the carpet cleaning done by prestige carpet cleaning. The service technician Shawn showed up on time and was extremely professional and took care while clearing the rooms and cleaning the carpets. He was even very accommodating to my curious toddler watching him hook up all of the cleaning equipment..The results are amazing. I would highly recommend prestige carpet cleaning.
justine Khashmanian
15:59 15 Nov 18
Lee did an excellent job cleaning my sofa & loveseat. He was thorough and focused, not rushed at all.
He was also very knowledgeable about the natural products he used.
L. Peterson
15:42 31 Oct 18
Not only were they better priced but it took 1 guy less time and better results than the other company used previously. Very friendly quick and great results. From an oil company with oil stains on carpets - ALL STAINS REMOVED! 🙂 thank you!!!
Kendra Lennox
18:09 29 Oct 18
Excellent Service!! Showed up on time, very professional. Carpets look great! Would use them again!
Alex Keaton
00:46 13 Oct 18
I just had 4 bedroom carpets, a basement carpet and a x-large sectional cleaned by Lee from Prestige Carpet Cleaning! AMAZING! I still can't believe how clean it all is. The air even feels different. I have a cat who has peed a few times on the carpet and sofa and it smelled like a barn. No matter how many times I tried to clean it, it always had that musty smell. I am relieved that now the smell is gone and it will only smell better and better as the cleaning solution drys and dissolves in the carpet. I am so happy I chose Prestige, I am a customer who likes a bargain and a great job and Prestige provides both! Thanks Lee!!!!
M N
21:00 10 Oct 18
So greatly appreciate the beautiful work that Kevin and Sean did in our home . They where very polite , friendly and they had removed every single stain and now everything looks like new some stains have been attempted by other carpet cleaners and have never been removed prestige has just received a life long customer! Can’t say anything bad about my experience! How rare is that in the service industry! . To all at prestige thank you and I look forward to having Kevin and Sean in my home again !
Nat Lewis
19:51 06 Oct 18
Wow! First time using Prestige Carpet Cleaning...they were professional...courteous and did an amazing job... I am picky and I highly recommend this company!
rob van
19:42 05 Oct 18
Lee did a fantastic job, couch and ottoman look like new again. Arrived on time.
jeff martin
17:49 05 Oct 18
LEE just finished up. Arrived on time, impeccable job, at a fair price. With the teens and 20's year olds hanging here often, I know I will be calling them again.
Taras
21:21 27 Sep 18
Best carpet clean. Very professional. Gotta commend Lee on doing an aaesome job. The house looks better than ever before!
Amr Omar
13:54 22 Sep 18
this is our second time using prestige carpet cleaning and we are very happy with this service. we did living room three bedrooms , landing and stairs, also our sofa and lazy boy chair. all the difficult stains are gone including a dozen pets stains. carpet dried in a record 6 hours. we will use them again, they are our favourite service. thanx prestige and thank you Kevin, you are a very hard worker, and very cute smile. Sandy
sandy ovenden
12:55 25 May 18
The time had come that we needed to get our carpets cleaned some fabric furniture cleaned and refreshed. As we didn't have a go to carpet cleaning company on standby we did a Google search to see if we could find a local company with good reviews that we could try out. From our initial call the young lady was very pleasant, provide the info and pricing required and set up an appointment. She stated that there would be a follow-up call the morning of scheduled cleaning and there was as promised. Josh showed up right on time to clean our carpets and furniture. He was in a shirt and tie, very professional (he's worked for them for a number of years and enjoys what he does) as he did a house review of what was to be done. He put on booties (over he footwear) put down tarps (to protect our wood floors), used corner guards (so paint doesn't get chipped off) and spent a good 4-5 hours cleaning. He even showed us a before and after picture of the dirtiest carpet. So needless to say based on service, follow up, Josh & pricing would recommend Prestige Carpet Cleaning in Whitby. Thank You - job well done.
Paul Million
21:14 08 Apr 18
Kevin and josh just left and I had to write a review. My carpet looks and smells amazing! And it was terrible. They also did my mattress! I’ve had carpet cleaning before and I was disappointed. By far the best.
Natasha Wilson
16:40 20 Mar 18
Very professional. Did a great job. My carpets and couch look like new. Recommend this company to anyone. Will definitely use this company again
susan slater
01:51 13 Feb 18
I thought I was going to have to replace these carpets, my agent told me to try these guys. Wow! what great service, very profesional and did an amazing job. Thanks Brennan(service tech) and Prestige!
Tim W
18:19 20 Nov 17
I’ve been using Prestige for carpet cleaning and duct services for over 5 years and I can safely say that there can’t be better or more professional company than them. The job is always done well, they always follow up to check for satisfaction and the odd time I pointed out something, they were back to fix it the next day! One of the best businesses in the Durham region!
Puneet Mahajan
15:05 21 Oct 17
We have had three dogs over 12 years so you can imagine the shape of the carpets. From the moment I requested an estimate, Prestige was very quick to respond and we had a date set very quickly.The gentleman who came to the house (and on time, if not early) was very professional, wore protective boot slips, had corner guards around the house, drop sheets and he worked very efficiently. Before he started he ask for a walk thru so I could show him some of the problem areas.The work done was fantastic. We were both very happy with the work done. He even (on his own) moved exercise equipment when I thought he would just work around it.I recommend this company to anyone. We will use them again. Watch on line too, they have great deals. They also do furniture cleaning which we will engage them for shortly.One last note on honestly. My wife and I agreed we were too laxed on the duration between cleaning and thought we should maybe do this once a year. When I mentioned it, the service rep said every two-three years is normal. I thought that was very honest of him to tell us. Some others may have said, "Yes, once a year for sure"Great company and great job
Robert Killoran
20:54 03 Oct 17
Furniture and Upholstery Cleaning In Ontario Since 1988
Furniture and Upholstery Cleaning
Furniture and Upholstery Cleaning |
6 Steps that our experts take to restore the beauty of your upholstered furniture:
- Careful Pre-Cleaning Fabric Test. Our methods are safe.
- Dry Vacuum Process. Powerful but gentle.
- FabricSafe™ Pre-Cleaning Treatment. Tough on dirt, gentle on furniture.
- Special Attention To All Spots & Stains. No extra charge.
- ThermoRinse™ Cleaning. Deep cleaning, fast drying.
- Final Hand Grooming. For fresh & beautiful furniture.
Your upholstered furniture is thoroughly cleaned using a Thermo-Rinse™ truck-mounted steam cleaning system. We use use gentle but effective FabricSafe™ cleaning products and a Fast-dry™ chemical free fresh water rinse.
6 Steps that our experts take to restore the beauty of your leather furniture:
- Careful Pre-Cleaning Leather Test. To ensure colourfastness.
- Pre-Cleaning Wipe. To remove loose soiling.
- Professional Leather Cleaning Treatment. Gentle but thorough.
- White Rag Treatment. Thorough removal of cleaning product.
- Leather Conditioner. Nourishes, rejuvenates & prevents premature leather aging.
- Finished With Care. Surface of leather buffed to a smooth, even finish.
We use professional grade cleaning and conditioning products to leave your leather looking its best! This process also leaves leather feeling softer, and protects it from aging.
You chose your furniture with care. You can trust the experts at Prestige Carpet Cleaning to take care in cleaning it.
More than just carpet cleaning – Prestige Carpet Cleaning technicians are trained and equipped to clean your upholstered and leather furniture! Even with regular vacuuming and spot cleaning for spills or stains, furniture needs cleaning every 18 to 24 months to maintain it’s best appearance and extend its maximum useful life.
Most furniture holds up very well to daily wear and tear without showing clear signs of soiling, however without professional cleaning, there is gradual accumulation of soil over time. In upholstered furniture, soil particles are worked into the surface, contributing to premature wear and permanent fabric damage. With leather, long term neglect can cause permanent discoloration and damage to the leather.
Not sure if your furniture needs cleaning? Ask our tech to test your upholstery using the vacuum test, or to test-clean an inconspicuous spot on your leather furniture.
Furniture Cleaning
FAQs
FAQs
Furniture Cleaning FAQs
Why should I choose professional upholstery cleaning?
Dust, dirt in the air and on clothing settle into upholstery and carpet. Regular use of furniture causes these almost invisible soil particles to penetrate deeper than a regular vacuum or personal steam cleaner can extract. Over time, soil particles degrade the fibres of your upholstery, causing permanent damage and decreased appearance.
My furniture has some removable covers – why not just put them in the washing machine?
Your washing machine & laundry detergent are not designed for properly cleaning the designer fabrics used for furniture. Zippered cusions are designed this way so that the foam or cushion can be replaced when it wears out, not so that the cover can be washed at home. Professional furniture cleaning provides a thorough clean without fading, shrinkage and damage to the shape or fabric. Furthermore, when you clean just the cushion covers the rest of the furniture will not match the clean cushions.
Will professional upholstery cleaning remove the protective coating applied when I bought my furniture?
Over time all fabric protectors lose effectiveness, with or without cleaning. If your furniture was purchased more than 2 years ago or is clearly showing signs of soiling, professional upholstery cleaning is recommended. Cleaning will remove what is left of the protectant that was applied when you bought your furniture. We are a certified applicator of 3M Scotchgard ™ Fabric Protector, the worlds leading fabric protection system.
Can you do anything to eliminate strong odours in my furniture?
In addition to Scotchgard ™ which is applied following your cleaning, we also offer Advanced Generation Deodorizer™, which is applied prior to the cleaning and works to disinfect the upholstery, remove odours and leave a pleasant light citrus scent. For biological stains and odours, we recommend application of an enzyme based product called Bio-Treat ™. Bio-Treat ™ is applied following your cleaning and the active formula works over the next 24 to 48 hours to actually digest any residual organic material and stains, improving the appearance and the smell.
Preparing for Your Cleaning
Preparing for Your Cleaning |
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
Before We Arrive:
1) Pre-Vacuum – furniture captures a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your furniture is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!
2) Preparing Your Space – please move all lamps, plants and breakables that might get in the way of access of all sides of the furniture before we arrive and make sure that the areas to be cleaned are clear of additional items (throw pillows & blankets, etc.).
On the Day of Cleaning:
1) Time – If your appointment is scheduled for the morning, you will be called the previous business day with your narrowed down time of arrival, if you have an appointment scheduled for the afternoon, you will get a call between 10 am and 11 am the day of your cleaning with your narrowed down time.
2) Parking – we require legal, paved parking within 30 feet of the entrance of your home.
3) Payment – we accept debit and all major credit cards. Unfortunately, we are unable to accept personal cheques or cash.
Maintaining Furniture Between Cleanings
Maintaining Furniture Between Cleanings |
Immediately After Cleaning:
Pay Attention to Drying
After cleaning your upholstered furniture will be slightly damp for up to 24 hours, depending on the temperature, air flow and humidity in your home. You can help speed up the drying process by keeping throw pillows or blankets off of damp furniture, running fans, including the summer fan on your furnace, opening windows (in summer) and keeping the area warm. If your furniture is not dry within a day, please contact us.
Spots & Stains
When stains have soaked thoroughly into upholstery, they often spread below the surface into the foam or batting, and cleaning can cause residues to “wick up”, causing stains to reappear or even appear larger after cleaning. If you have any concerns with reappearing stains, or any of the results of your cleaning, even after everything has dried, please telephone us.
Regular Maintenance – Tips for Keeping Upholstery Looking Great
Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your upholstery from the air and every day use. Vacuuming your furniture thoroughly with the furniture attachment of your vacuum helps to keep your furniture looking great longer. How frequently you should vacuum is based on how much dust is in the home and how much the furniture is used.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbent material such as paper or cotton towels to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your own.
Get Your Furniture Treated with 3M Scotchgard™: Scotchgard™ helps fabrics resist soiling and makes cleaning up spots and spills easier. PLUS we make it easy for you to keep your furniture looking great, with our Scotchgard™ Guarantee: For 1 year from the date that we apply Scotchgard™ to your upholstery, we will return up to two times for FREE to treat spots and stains on the treated furniture items!
Keep up the Cleaning: Your furniture should be professionally cleaned every 12-24 months in order to maintain your investment and keep it looking great for as long as possible. Cleaning your furniture regularly can prevent premature wear, improve appearance and prolong its life.
Furniture Cleaning – Upholstery & Leather
Not sure if your furniture needs cleaning? Ask our tech to test your upholstery using the vacuum test, or to test-clean an inconspicuous spot on your leather furniture.
Upholstered Furniture Cleaning – Sofas, Loveseats, Chairs & More
- Careful Pre-Cleaning Fabric Test. Our methods are safe.
- Dry Vacuum Process. Powerful but gentle.
- FabricSafe™ Pre-Cleaning Treatment. Tough on dirt, gentle on furniture.
- Special Attention To All Spots & Stains. No extra charge.
- ThermoRinse™ Cleaning. Deep cleaning, fast drying.
- Final Hand Grooming. For fresh & beautiful furniture.
Your upholstered furniture is thoroughly cleaned using a Thermo-Rinse™ truck-mounted steam cleaning system. We use use gentle but effective FabricSafe™ cleaning products and a Fast-dry™ chemical free fresh water rinse.
Leather Furniture Cleaning & Conditioning
- Careful Pre-Cleaning Leather Test. To ensure colourfastness.
- Pre-Cleaning Wipe. To remove loose soiling.
- Professional Leather Cleaning Treatment. Gentle but thorough.
- White Rag Treatment. Thorough removal of cleaning product.
- Leather Conditioner. Nourishes, rejuvenates & prevents premature leather aging.
- Finished With Care. Surface of leather buffed to a smooth, even finish.
We use professional grade cleaning and conditioning products to leave your leather looking its best! This process also leaves leather feeling softer, and protects it from aging.
You chose your furniture with care. You can trust the experts at Prestige Carpet Cleaning to take care in cleaning it.
More than just carpet cleaning – Prestige Carpet Cleaning technicians are trained and equipped to clean your upholstered and leather furniture! Even with regular vacuuming and spot cleaning for spills or stains, furniture needs cleaning every 18 to 24 months to maintain it’s best appearance and extend its maximum useful life.
Most furniture holds up very well to daily wear and tear without showing clear signs of soiling, however without professional cleaning, there is gradual accumulation of soil over time. In upholstered furniture, soil particles are worked into the surface, contributing to premature wear and permanent fabric damage. With leather, long term neglect can cause permanent discoloration and damage to the leather.
Furniture and Upholstery Cleaning
Furniture Cleaning
FAQs
FAQs
Furniture Cleaning FAQs
Why should I choose professional upholstery cleaning?
Dust, dirt in the air and on clothing settle into upholstery and carpet. Regular use of furniture causes these almost invisible soil particles to penetrate deeper than a regular vacuum or personal steam cleaner can extract. Over time, soil particles degrade the fibres of your upholstery, causing permanent damage and decreased appearance.
My furniture has some removable covers – why not just put them in the washing machine?
Your washing machine & laundry detergent are not designed for properly cleaning the designer fabrics used for furniture. Zippered cusions are designed this way so that the foam or cushion can be replaced when it wears out, not so that the cover can be washed at home. Professional furniture cleaning provides a thorough clean without fading, shrinkage and damage to the shape or fabric. Furthermore, when you clean just the cushion covers the rest of the furniture will not match the clean cushions.
Will professional upholstery cleaning remove the protective coating applied when I bought my furniture?
Over time all fabric protectors lose effectiveness, with or without cleaning. If your furniture was purchased more than 2 years ago or is clearly showing signs of soiling, professional upholstery cleaning is recommended. Cleaning will remove what is left of the protectant that was applied when you bought your furniture. We are a certified applicator of 3M Scotchgard ™ Fabric Protector, the worlds leading fabric protection system.
Can you do anything to eliminate strong odours in my furniture?
In addition to Scotchgard ™ which is applied following your cleaning, we also offer Advanced Generation Deodorizer™, which is applied prior to the cleaning and works to disinfect the upholstery, remove odours and leave a pleasant light citrus scent. For biological stains and odours, we recommend application of an enzyme based product called Bio-Treat ™. Bio-Treat ™ is applied following your cleaning and the active formula works over the next 24 to 48 hours to actually digest any residual organic material and stains, improving the appearance and the smell.
Preparing for Your Cleaning
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
Before We Arrive:
1) Pre-Vacuum – furniture captures a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your furniture is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!
2) Preparing Your Space – please move all lamps, plants and breakables that might get in the way of access of all sides of the furniture before we arrive and make sure that the areas to be cleaned are clear of additional items (throw pillows & blankets, etc.).
On the Day of Cleaning:
1) Time – If your appointment is scheduled for the morning, you will be called the previous business day with your narrowed down time of arrival, if you have an appointment scheduled for the afternoon, you will get a call between 10 am and 11 am the day of your cleaning with your narrowed down time.
2) Parking – we require legal, paved parking within 30 feet of the entrance of your home.
3) Payment – we accept debit and all major credit cards. Unfortunately, we are unable to accept personal cheques or cash.
Preparing for Your Cleaning
Maintaining Furniture Between Cleanings
Maintaining Furniture Between Cleanings
Immediately After Cleaning:
Pay Attention to Drying
After cleaning your upholstered furniture will be slightly damp for up to 24 hours, depending on the temperature, air flow and humidity in your home. You can help speed up the drying process by keeping throw pillows or blankets off of damp furniture, running fans, including the summer fan on your furnace, opening windows (in summer) and keeping the area warm. If your furniture is not dry within a day, please contact us.
Spots & Stains
When stains have soaked thoroughly into upholstery, they often spread below the surface into the foam or batting, and cleaning can cause residues to “wick up”, causing stains to reappear or even appear larger after cleaning. If you have any concerns with reappearing stains, or any of the results of your cleaning, even after everything has dried, please telephone us.
Regular Maintenance – Tips for Keeping Upholstery Looking Great
Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your upholstery from the air and every day use. Vacuuming your furniture thoroughly with the furniture attachment of your vacuum helps to keep your furniture looking great longer. How frequently you should vacuum is based on how much dust is in the home and how much the furniture is used.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbent material such as paper or cotton towels to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your own.
Get Your Furniture Treated with 3M Scotchgard™: Scotchgard™ helps fabrics resist soiling and makes cleaning up spots and spills easier. PLUS we make it easy for you to keep your furniture looking great, with our Scotchgard™ Guarantee: For 1 year from the date that we apply Scotchgard™ to your upholstery, we will return up to two times for FREE to treat spots and stains on the treated furniture items!
Keep up the Cleaning: Your furniture should be professionally cleaned every 12-24 months in order to maintain your investment and keep it looking great for as long as possible. Cleaning your furniture regularly can prevent premature wear, improve appearance and prolong its life.