This is my second time using Prestige I hired them to clean my mom's carpet 2 years ago, I was impressed with their professionalism on the phone and their service attendants that came out to the house, so I called them to clean my air ducts and my mother's air ducts as well. Once again no issues, on time, they were thorough in the duct and furnace cleaning. Two of my neighbors inquired and I gave a good recommendation, one of my neighbors has booked already as a result. I have even recommended Prestige to my church to have the carpet cleaned and they were hired with raving reviews. My only complaint would be that they don't give you anything such as a discount for referrals!!! Otherwise you get good service for the money.
00:21 14 Dec 21
We have used Prestige for a while now. In our first house they did carpets and vents. They just finished doing vents in our new house. They are always super prompt and responsive. They provide an easy to understand quote and go over it before the job is done. Their techs - David and Ty, who we had most recently, we very professional and polite. They took the time to explain the entire process, accommodated our requests and completed a job well done. We are repeat customers for a reason!
14:15 16 Sep 21
Prestige did an incredible job cleaning my wall-to-carpeting in the basement. Booking the visit was simple. Started with a phone call ended with a precise quote m, and day and time for the visit, followed by an email to confirm all the details. Prior to the visit, someone called to remind me of the appointment. The employee who performed the cleaning was polite and knowledgeable. He pointed out the stains that would be difficult to clean and set my expectations up front. The job was quick and thorough. I will definitely book through prestige again for all my carpet, rug and furniture cleaning!
17:40 03 Sep 21
We had our appointment booked for both vent/duct cleaning as well as carpet cleaning but had to change the date due to a conflict on our part, and Prestige had no problem accommodating us. The technicians arrived at the specified time and were very professional and courteous, explaining the procedure and taking before and after pictures of the ducts and AC unit to show the difference after the cleaning was completed. We are completely satisfied with the service Prestige provides, and their methods of operation, and will not hesitate to recommend them to others!
02:09 13 Jun 21
We have used this company for the last few cleans and they are always really good and professional. We used David and Brian for duct cleaning a few times and were really happy with the service. Josh did our carpets last time and we were really happy with the end result. This week we had Ty and Tyler and they were so professional and quick. They worked around us with my husband and I working and the kids doing online schooling. Thanks so much!
22:54 03 Jun 21
April 2021 We used Prestige a few years ago and recently used them again. Amazing service, professional reps and 100% satisfaction. Dave was our rep and he was friendly, knowledgeable and on time. Couldn't ask for better service. This is your go-to cleaning company! Dec 2019 My wife and I recently purchased a house in Pickering and had some renovations done prior to moving in. After the reno was completed, the house was full of dust and the vents were clogged. We wanted to get the ducts cleaned as we are having a baby soon and wanted everything cleaned professionally. We reached out to Prestige Duct Cleaning and we're glad that we did. From the initial consultation to get a quote to the completion of the job, they have been excellent with their communication, being on time and very honest and upfront. I have nothing but excellent things to say about the company and we are definitely going to use them again. Marc and Russell were very friendly and were definitely service oriented. They got all work done within an hour and gave us advice on what to look out for and how to keep costs low. We appreciate it very much.
16:51 01 Apr 21
I booked Prestige Carpet Cleaning for a new listing that is coming to the market soon. The carpet was VERY soiled and I was SHOCKED at how well it came out. In addition to the carpet coming up very well, Dave the tech was on time, extremely pleasant and much faster than I had originally thought. I couldn't be more pleased with the service I received from Prestige, which was far cheaper than 2 other companies I had checked out. I will definitely use their services again and will recommend them to clients. Thanks Dave and Prestige!
Crystal Powell Realtor
17:51 25 Mar 21
On time, courteous, did a great job. Prestige will offer "additional services" such as deodorizing. I was under the impression that a cleaning service would do this by default (especially based on the prices), however this is an extra charge I was informed of on the spot. I had my ducts cleaned by Prestige earlier that day as well, which gave me a $50 discount towards cleaning another product. This was very restrictive, and was not allowed to be applied to the extra charge of deodorization. In the end, it didn't use it because it was too restrictive. Great job on the cleaning, but more flexibility in customer loyalty incentives, and more transparent billing ahead of time would be required to achieve a 5 star rating.
11:28 09 Mar 21
Prestige Carpet Cleaning did an amazing job on our white bedroom carpets. We had multiple puppy pee stains and they’re completely gone. The service was fast and done super well. The technician made sure to sanitize and wear a mask which was well appreciated. We will definitely use them again!
20:55 28 Jan 21
I was very impressed with the work done by Prestige. Their technician Marcus was excellent. He arrived on time and reviewed the work to be done with me. He completed all the work quicker than I expected. He was courteous and friendly and very professional. The work he completed was done excellently and the carpets and chairs look great. The initial order process, work completion and followup call were all well done. I will use their service again.
21:36 18 Nov 20
With a few rooms in our house still having carpet, and one of them being the living room and dining room, we had some stains and traffic marks that needed to be cleaned. Looked for a business with good reviews and found Prestige. Booked them a few weeks ago and they were very good at following up to ensure the time and description of the work was right, so that the quoted price was right. They were due to arrive at 7:30 - 8:00am on Thursday morning and the technician arrived at 7:32, polite, dressed in a clean uniform, and quickly got to work. The whole job was done in well under an hour and the results were excellent. We plan to remove all the carpets in the house but until that happens, at least now they look like new! Our experience with them was 5-star, no complaints and would recommend them to family and friends.
09:36 24 Oct 20
Marcus arrived at our home exactly on time. He introduced himself and was very polite and professional. We discussed the work to be done and then asked if he could see the areas to be cleaned. Drop clothes were put down to protect the floors and then he got to work. Once the carpets were cleaned, (they look amazing) he explained how long it should take to dry and told me to be careful going from the wet carpet on the stairs to the tile floor below. The payment process was simple and we are very pleased with the results. This is a company I will definitely use again and recommend others to use.
13:01 22 Oct 20
Our experience with Prestige could not have been better. Their communication is excellent - send you emails confirming date and then phone for an exact time. The technician was very courteous, thorough and capable. The stairs and upholstery we had cleaned was done quickly and perfectly. The transformation from soiled to clean was instantly apparent. We recommend Prestige highly.
17:47 14 Oct 20
An amazing service to use, and well worth the money. An extremely professional company; they were punctual and explained the carpet cleaning process thoroughly. The previous owners had a few pets and kids, so the build up in the carpets was strong. Thankfully, everything was cleaned up properly. The downside is, we have contractors and other people coming in who put their shoes on the carpet for safety reasons - so note to self: do carpet cleaning AFTER all the work is completed 😉
13:51 24 Sep 20
I used Prestige for my duct cleaning, Dylan and Dave were very professional and advised me what they would be doing and how they would go about doing it. They also showed me a filter that was never changed and had it changed for me. They also made sure that when they left that they left my place clean and tidy. Thank you both very much will definitely refer you to my friends.
16:06 23 Sep 20
Marc and Cameron did an excellent job . Great service and just simply pleasant people. They came with great tips and advice but most of all took care of protecting the home by wearing shoe coverings . They were respectful to our space and social distanced the entire time and wore masks. They gave great recommendations and tips as we are first time home owners so they made sure we were knowledgeable to maintain our home. Thank you prestige for sending these awesome guys ! We’ll be asking for them on our next service.
01:56 21 Aug 20
Highly recommend. Gave me a time and came as promised. Service was excellent. Our carpets look great. The tech (Joel) was professional, respectful and knowledgeable. He gave us the best option when we added more rooms. He represents your company well. Price was good value. Thanks.
16:24 08 Aug 20
My wife dealt with Lisa for the original information and quote. As she had discovered Prestige did duct cleaning as well as rug & upholstery, Lisa was very helpful, patient and thorough at informing us of the different costs associated with the duct cleaning as well as the carpet and upholstery cleaning costs. We actually decided to use Prestige for both duct cleaning and the rug/upholstery cleaning and we were glad we did. It was well organized as the duct cleaning crew were in first and as they were almost done, slightly ahead of schedule, the rug/upholstery crew arrived. There were also all prepped with COVID safety precautions in place and were courteous and informative. They were methodical in their process and were respectful, clean and worked very quickly. They were done in approximately 2 hours from set up to clean up. For rug, upholstery as well as duct cleaning, this is a professional outfit to deal with and worth the money. Great team and we appreciate great service from a great company. Thanks Prestige!
15:10 07 Aug 20