Professional Carpet Cleaning In Ajax Since 1988
Great people to have work in your home. Both the duct cleaning crew and the carpet technician went to great lengths to protect everything that is touched by their equipment. They are thorough, very friendly and polite. Highly recommended.
Ryan Darling
20:30 20 Dec 19
When I initially called I was concerned they wouldn’t be able to accommodate my couch & chair cleaning before Christmas. I spoke with Lisa who was exceptionally helpful, easily arranged an appointment that fit into my schedule (before Christmas) and provided a firm price. A few days later she phoned again to confirm and then another reminder the day before. Joel arrived on time, was super pleasant and went right to work... dogs, kids and time take a toll on furniture but Joel made everything look new again! He placed drop cloths from door to furniture, bumpers around the bench in my hallway to ensure it wasn’t damaged by the hoses and he scrubbed my couches clean and ensured my satisfaction before even packing up his supplies. I couldn’t be more pleased from start to finish. Thank you Joel - Merry Christmas to you and your family!
Liza Macdonald
03:28 11 Dec 19
Josh and Jake were very good. Did their job as quickly and quietly as possible. I told a friend about their service and she called up Prestige and had her carpets done within a few days, too.
Dale Wheeler
20:21 29 Nov 19
We were very pleased with the service Prestige provided. We have our own carpet cleaner, but figured it was time for the experts. Marcus had cleaned the carpet of a friend of ours and we were so impressed that we requested Marcus to also do ours. Was called with an approx. eta which was nice. The manner in which this service was provided could not have been better. He was very careful with the walls, furniture etc and spent extra time on the bad sections of the carpet that needed attention. Would recommend this company for sure.
Carol Hughson
20:59 08 Nov 19
Have been using Prestige for years. I never have to wait for an appt. Joel and Josh are great. Polite happy and fast. I have 3 dogs and the area rugs stairs and hallways are crystal clean when they leave
Nathalie Novak
15:08 31 Oct 19
Everyone my wife and I have had contact with whether over the phone or in person has been very professional and great to deal with.
Highly recommend. Have used Prestige 3 times now - twice for carpet cleaning and once for duck cleaning.
Christopher Robinson
15:04 30 Oct 19
We always deal with this carpet cleaning company, even when we lived in a different village. They do an excellent job and I think the prices are reasonable. We have multiple pets and sometimes there are accidents. They get the carpets clean and smelling fresh. Absolutely no complaints. The staff are all very friendly also and they deliver when they say they will.
diana reay
15:40 25 Oct 19
We had our technician Kevin come and do our carpet floors and did a fantastic job! Very clean and thorough with his work. Was very professional and definitely would recommend him! Great job!
John E
17:43 13 Oct 19
Prestige Carpet Cleaning -- affordable, prompt, efficient and professional. They cleaned a 12' x 9' wool rug for us, and they did a fine job. I plan to recommend them to my friends. Thank you, Prestige!
Christe Chidley
17:23 09 Oct 19
This is the second time we have used Prestige Carpet Cleaning and I would recommend them anytime. They are affordable and do a great job. Both technicians we have had we very knowledgeable and polite. Very happy customer and our carpets look great!
Satu Braun
14:30 01 Oct 19
Jake was pleasant and friendly and knew his product. Our carpets turned out very clean and bright and we are very pleased. The receptionist on the phone was also extremely polite and helpful.
Thanks from our family!
Joan Larkin
21:03 25 Sep 19
I called Prestige a few days before my move and they were able to accommodate me in short notice. They called me to remind me and were also very accommodating the day of as I was running late for my service time. The technician that came, Jake, was very quick and did such a great job! I would definitely recommend them!
Jen Siva
14:22 09 Sep 19
Our technician, Jake, was very friendly, courteous and professional. He took the time to explain what he was doing, and he explained about how if we have any problems at all, to call and Prestige will make it right.We had multiple stains because of previous owners' pets, and the carpet smelled like 'dog'. Our carpets now look and smell fantastic! I highly recommend Prestige - thank you Jake!
Shirley Roach-Brown
18:21 05 Sep 19
The people at Prestige Carpet were all very profession and did their utmost to assure that we knew what the cost quoted included and that our appointment was secure and the operator would arrive on time. Marcus, our operator, was himself professional in manner and appearance and very well trained and fully competent. Thank you for such a positive experience!
Alma Beston
02:22 28 Aug 19
Very professional and thorough. Explained the process from start to finish and the 2 of them Mark and Russell did an amazing job. I am so grossed out seeing how nasty my air ducts were and I can now be confident my ducts are clean! Awesome and excellent job and great company @ Prestige Carpet Cleaning.
Chooi Goh
00:37 21 Aug 19
Prestige was very accommodating when I had a tight schedule this week. Thanks to phone calls to “squeeze” me in, I was able to have beautifully cleaned carpeting. The technician worked very efficiently and set up my furniture perfectly. I’m very pleased with the job done!
Betty Pulsifer
22:51 20 Aug 19
Marcus did an awesome job on our 12 year old carpet. He was courteous, professional and quick. Customer service was polite and very helpful and we certainly feel the cost was great! We are very pleased with our service and would highly recommend Prestige!
Angela Mazzei
18:12 16 Aug 19
Absolutely fantastic experience. They followed up before coming, and came exactly on time. The Cleaners were really good people and did a fantastic job. Price is great. Very professional service. I absolutely recommend this place.
Nick
13:27 15 Aug 19
James was very pleasant, knowledgeable and he did a super job cleaning our carpets. He was very conscientious about ensuring our wood floors were covered and ensured his shoes were covered. All in all, a very pleasant experience and the carpets look amazing! Great job! Thank you!
Lynda Stewart Dame
15:59 25 Jul 19
As always, an excellent job done, in cleaning an area carpet for me. The timing and end result were great. The pick up and delivery staff were very professional and pleasant to deal with. I will always call Prestige for Carpet and Furniture cleaning.
Jennifer Kedwell
12:06 24 Jul 19
My wife and I were totally satisfied with the results. We have a multiple pet household and we required a superior job. The technician, JAMES, was very polite and professional, and had a genuine concern for the well being of our cats!. ..we both feel that James is a true asset to prestige cleaners, and wish him the best in his future. George Walker, satisfied customer.
George L Walker
19:16 08 Jul 19
Marcus M. and James S. came to provide cleaning for the basement carpet and stairs leading to it.
From the time they both entered into my home to the time they completed the job and left, they showed great professionalism and excellent customer service. They took the time to carefully protect my wood flooring prior to going to the basement, where the actual cleaning took place. I had multiple stains on my beige carpet and i was extremely satisfied with the outcome of their hard work----- the carpet looks as good as new! They did an excellent job!!!
I will a 100% recommend your company to my friends.
Thanks Guys!
Give these guys a raise!
Angela Cooke
15:11 06 Jul 19
Professional Carpet Cleaning In Ajax Since 1988
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Recent Google Reviews - What Our Customers Say!
Great people to have work in your home. Both the duct cleaning crew and the carpet technician went to great lengths to protect everything that is touched by their equipment. They are thorough, very friendly and polite. Highly recommended.
Ryan Darling
20:30 20 Dec 19
When I initially called I was concerned they wouldn’t be able to accommodate my couch & chair cleaning before Christmas. I spoke with Lisa who was exceptionally helpful, easily arranged an appointment that fit into my schedule (before Christmas) and provided a firm price. A few days later she phoned again to confirm and then another reminder the day before. Joel arrived on time, was super pleasant and went right to work... dogs, kids and time take a toll on furniture but Joel made everything look new again! He placed drop cloths from door to furniture, bumpers around the bench in my hallway to ensure it wasn’t damaged by the hoses and he scrubbed my couches clean and ensured my satisfaction before even packing up his supplies. I couldn’t be more pleased from start to finish. Thank you Joel - Merry Christmas to you and your family!
Liza Macdonald
03:28 11 Dec 19
Josh and Jake were very good. Did their job as quickly and quietly as possible. I told a friend about their service and she called up Prestige and had her carpets done within a few days, too.
Dale Wheeler
20:21 29 Nov 19
We were very pleased with the service Prestige provided. We have our own carpet cleaner, but figured it was time for the experts. Marcus had cleaned the carpet of a friend of ours and we were so impressed that we requested Marcus to also do ours. Was called with an approx. eta which was nice. The manner in which this service was provided could not have been better. He was very careful with the walls, furniture etc and spent extra time on the bad sections of the carpet that needed attention. Would recommend this company for sure.
Carol Hughson
20:59 08 Nov 19
Have been using Prestige for years. I never have to wait for an appt. Joel and Josh are great. Polite happy and fast. I have 3 dogs and the area rugs stairs and hallways are crystal clean when they leave
Nathalie Novak
15:08 31 Oct 19
Everyone my wife and I have had contact with whether over the phone or in person has been very professional and great to deal with.
Highly recommend. Have used Prestige 3 times now - twice for carpet cleaning and once for duck cleaning.
Christopher Robinson
15:04 30 Oct 19
We always deal with this carpet cleaning company, even when we lived in a different village. They do an excellent job and I think the prices are reasonable. We have multiple pets and sometimes there are accidents. They get the carpets clean and smelling fresh. Absolutely no complaints. The staff are all very friendly also and they deliver when they say they will.
diana reay
15:40 25 Oct 19
We had our technician Kevin come and do our carpet floors and did a fantastic job! Very clean and thorough with his work. Was very professional and definitely would recommend him! Great job!
John E
17:43 13 Oct 19
Prestige Carpet Cleaning -- affordable, prompt, efficient and professional. They cleaned a 12' x 9' wool rug for us, and they did a fine job. I plan to recommend them to my friends. Thank you, Prestige!
Christe Chidley
17:23 09 Oct 19
This is the second time we have used Prestige Carpet Cleaning and I would recommend them anytime. They are affordable and do a great job. Both technicians we have had we very knowledgeable and polite. Very happy customer and our carpets look great!
Satu Braun
14:30 01 Oct 19
Jake was pleasant and friendly and knew his product. Our carpets turned out very clean and bright and we are very pleased. The receptionist on the phone was also extremely polite and helpful.
Thanks from our family!
Joan Larkin
21:03 25 Sep 19
I called Prestige a few days before my move and they were able to accommodate me in short notice. They called me to remind me and were also very accommodating the day of as I was running late for my service time. The technician that came, Jake, was very quick and did such a great job! I would definitely recommend them!
Jen Siva
14:22 09 Sep 19
Our technician, Jake, was very friendly, courteous and professional. He took the time to explain what he was doing, and he explained about how if we have any problems at all, to call and Prestige will make it right.We had multiple stains because of previous owners' pets, and the carpet smelled like 'dog'. Our carpets now look and smell fantastic! I highly recommend Prestige - thank you Jake!
Shirley Roach-Brown
18:21 05 Sep 19
The people at Prestige Carpet were all very profession and did their utmost to assure that we knew what the cost quoted included and that our appointment was secure and the operator would arrive on time. Marcus, our operator, was himself professional in manner and appearance and very well trained and fully competent. Thank you for such a positive experience!
Alma Beston
02:22 28 Aug 19
Very professional and thorough. Explained the process from start to finish and the 2 of them Mark and Russell did an amazing job. I am so grossed out seeing how nasty my air ducts were and I can now be confident my ducts are clean! Awesome and excellent job and great company @ Prestige Carpet Cleaning.
Chooi Goh
00:37 21 Aug 19
Prestige was very accommodating when I had a tight schedule this week. Thanks to phone calls to “squeeze” me in, I was able to have beautifully cleaned carpeting. The technician worked very efficiently and set up my furniture perfectly. I’m very pleased with the job done!
Betty Pulsifer
22:51 20 Aug 19
Marcus did an awesome job on our 12 year old carpet. He was courteous, professional and quick. Customer service was polite and very helpful and we certainly feel the cost was great! We are very pleased with our service and would highly recommend Prestige!
Angela Mazzei
18:12 16 Aug 19
Absolutely fantastic experience. They followed up before coming, and came exactly on time. The Cleaners were really good people and did a fantastic job. Price is great. Very professional service. I absolutely recommend this place.
Nick
13:27 15 Aug 19
James was very pleasant, knowledgeable and he did a super job cleaning our carpets. He was very conscientious about ensuring our wood floors were covered and ensured his shoes were covered. All in all, a very pleasant experience and the carpets look amazing! Great job! Thank you!
Lynda Stewart Dame
15:59 25 Jul 19
As always, an excellent job done, in cleaning an area carpet for me. The timing and end result were great. The pick up and delivery staff were very professional and pleasant to deal with. I will always call Prestige for Carpet and Furniture cleaning.
Jennifer Kedwell
12:06 24 Jul 19
My wife and I were totally satisfied with the results. We have a multiple pet household and we required a superior job. The technician, JAMES, was very polite and professional, and had a genuine concern for the well being of our cats!. ..we both feel that James is a true asset to prestige cleaners, and wish him the best in his future. George Walker, satisfied customer.
George L Walker
19:16 08 Jul 19
Marcus M. and James S. came to provide cleaning for the basement carpet and stairs leading to it.
From the time they both entered into my home to the time they completed the job and left, they showed great professionalism and excellent customer service. They took the time to carefully protect my wood flooring prior to going to the basement, where the actual cleaning took place. I had multiple stains on my beige carpet and i was extremely satisfied with the outcome of their hard work----- the carpet looks as good as new! They did an excellent job!!!
I will a 100% recommend your company to my friends.
Thanks Guys!
Give these guys a raise!
Angela Cooke
15:11 06 Jul 19
Carpet Cleaning Ajax
What Can You Expect with Prestige Carpet Cleaning?
- Truck Mounted Thermo-Rinse™ Carpet Cleaning. For Deep cleaning, Fast drying.
- Pre-Cleaning Treatment. Tough on dirt, gentle on carpet.
- Special Attention To All Spots & Stains. No extra charge.
- Fresh Water Fast Dry Final Rinse. No recycled dirty water.
- Hard To Reach Areas Cleaned By Hand. Details count.
- Most Furniture Moving. We’re careful with your treasures.
- Furniture Placed On Protect Tabs. No marks on your carpet.
- Final Hand Grooming. Fresh & beautiful carpet every time.
- Written Moneyback Guarantee. It’s Not Clean Until YOU say It’s Clean… Guaranteed!
Revitalize your home with carpet cleaning from Prestige Carpet Cleaning
Help restore and maintain the original beauty of your carpet with award winning professional carpet cleaning by Prestige Carpet Cleaning in Ajax. Your carpets will be cleaned with the time proven fast drying multi-step Thermo-Rinse™ truck-mounted hot water extraction carpet cleaning system, the carpet cleaning method most recommended by North America’s leading carpet manufacturers.
In addition to our regular, full service cleaning (NO extra charges for extra soiling, regular stain treatment or regular furniture moving), we also offer several additional treatments for your carpet:
- Authentic 3M Scotchgard™ Fabric Protector
- Benefect™ Plant based Disinfectant & Fungicide
- BioTreat™ – Pet Stain and Odour treatment
Carpet cleaning for your business or commercial needs.
Your Home, Your Family And Your Pets Are Safe With Us.
Our courteous well-trained technicians use only non-allergenic HomeSafe™ cleaning products unlike many carpet cleaning methods that can leave potentially harmful chemical residue in your carpet. Our Thermo-Rinse™ carpet cleaning system system uses a fast-dry™ chemical free fresh soft water rinse.
Experience and Training – The Prestige Carpet Cleaning Advantage.
Our certified cleaning technicians, many of whom have been with us for 10 years or longer, bring expertise into your home to assure you that the job is done right. Prestige carpet Cleaning technicians are bonded and insured full-time permanent staff, not inexperienced seasonal or temporary employees. All Prestige Carpet Cleaning technicians are involved in mandatory ongoing IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified training and ongoing education programs.
Service That
Works For You
Works For You
Carpet Cleaning
FAQs
FAQs
Carpet Cleaning FAQs
What is the importance of regular carpet cleaning?
Many homeowners make the mistake of assuming their carpet and furniture are clean just because they look clean. What they may not realize is that, over time, even the most spotless looking carpets and upholstery soil quite evenly and lose their original luster and also collect dust and soil below the surface where regular vacuum cleaning may not reach. To increase the useful life of your carpets, most carpet manufacturers recommend you have carpets cleaned every 12-18 months before you may recognize they are dirty.
Is there really a big difference between carpet cleaning methods?
There can be a large difference between one carpet cleaning method and another. Many carpet cleaning systems are designed to be fast and inexpensive and to give a carpet cleaning company more profit while leaving carpets that just look good on the surface and re-soil rapidly. That’s why some people say “As soon as I cleaned my carpets they got dirty faster than ever before”. The multi-step Thermo-Rinse deep cleaning hot water extraction carpet cleaning method that we use at Prestige Carpet Cleaning is designed to provide the deepest cleaning and leave your freshly cleaned carpets residue free and looking great until the next cleaning, not next month!
What is difference between one carpet cleaning company and another?
Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Prestige Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers.
How To Prepare for Your Cleaning Appointment |
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us. Before We Arrive:1) Pre-Vacuum – carpets capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results! 2) Preparing Your Space – please move all lamps, plants and breakables before we arrive and make sure that the areas to be cleaned are clear of items on the floor. 3) Furniture – we can move most furniture, including tables, chairs, and sofas. We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. We will do our best to clean around or under anything that we cannot move 4) Pets – We love animals, but unfortunately there are a number of things that can go wrong when it comes to pets and our services. 1) The door to your home will be partially open on and off throughout your appointment – we would hate for your pet to escape! 2) Our equipment is loud and scary for our furry friends. 3) Our hoses, other equipment and cleaning products may present objects of interest for your pet, which could be dangerous for them. Please plan ahead to have a contained place for your pets to be for the duration of our time in your home. On the Day of Cleaning: 1) Time – If your appointment is scheduled for the morning, you will be called the previous business day with your narrowed down time of arrival, if you have an appointment scheduled for the afternoon, you will get a call between 10 am and 11 am the day of your cleaning with your narrowed down time. 2) Parking – We require legal, paved parking within 50 feet of the entrance of your home. 3) Payment – We accept Debit/Visa/Mastercard. |
How To Prepare For Your Cleaning Appointment
How To Maintain Your Carpets After Carpet Cleaning
Regular Maintenance
| Immediately After Cleaning: Pay Attention to Drying After cleaning your carpets will be slightly damp for up to 24 hours, depending on the temperature, air flow and humidity in your home. You can help speed up the drying by running fans, including the summer fan on your furnace. If your carpets are not dry within a day, please contact us. Spot Clean If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbent material such as paper or cotton towels to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your own. Air Flow After cleaning your carpets or furniture will be damp for up to 24 hours, depending on the temperature, airflow and humidity. You can help speed up the process by running fans, including the summer fan on your furnace, opening windows (in summer) and keeping the area warm. If your carpets are not dry within a day, please contact us. Regular Maintenance: Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your carpet from the air and everyday use. Vacuuming your carpets thoroughly and frequently keeps them looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the area gets, but a good rule of thumb is once per week for all of your carpet, and 2-3 times per week for traffic areas. Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbent material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your own. Treat your carpets with 3M Scotchgard™: Scotchgard™ helps your carpet resist soiling and makes cleaning up spots and spills easier. Keep up the Cleaning: Carpet manufacturers recommend a professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life. |
Service That
Works For You
Works For You
Carpet Cleaning Ajax
What Can You Expect with Prestige Carpet Cleaning?
- Truck Mounted Thermo-Rinse™ Carpet Cleaning. For Deep cleaning, Fast drying.
- Pre-Cleaning Treatment. Tough on dirt, gentle on carpet.
- Special Attention To All Spots & Stains. No extra charge.
- Fresh Water Fast Dry Final Rinse. No recycled dirty water.
- Hard To Reach Areas Cleaned By Hand. Details count.
- Most Furniture Moving. We’re careful with your treasures.
- Furniture Placed On Protect Tabs. No marks on your carpet.
- Final Hand Grooming. Fresh & beautiful carpet every time.
- Written Moneyback Guarantee. It’s Not Clean Until YOU say It’s Clean… Guaranteed!
Revitalize your home with carpet cleaning from Prestige Carpet Cleaning
Help restore and maintain the original beauty of your carpet with award winning professional carpet cleaning by Prestige Carpet Cleaning in Ajax. Your carpets will be cleaned with the time proven fast drying multi-step Thermo-Rinse™ truck-mounted hot water extraction carpet cleaning system, the carpet cleaning method most recommended by North America’s leading carpet manufacturers.
In addition to our regular, full service cleaning (NO extra charges for extra soiling, regular stain treatment or regular furniture moving), we also offer several additional treatments for your carpet:
- Authentic 3M Scotchgard™ Fabric Protector
- Benefect™ Plant based Disinfectant & Fungicide
- BioTreat™ – Pet Stain and Odour treatment
Carpet cleaning for your business or commercial needs.
Your Home, Your Family And Your Pets Are Safe With Us.
Our courteous well-trained technicians use only non-allergenic HomeSafe™ cleaning products unlike many carpet cleaning methods that can leave potentially harmful chemical residue in your carpet. Our Thermo-Rinse™ carpet cleaning system system uses a fast-dry™ chemical free fresh soft water rinse.
Experience and Training – The Prestige Carpet Cleaning Advantage.
Our certified cleaning technicians, many of whom have been with us for 10 years or longer, bring expertise into your home to assure you that the job is done right. Prestige carpet Cleaning technicians are bonded and insured full-time permanent staff, not inexperienced seasonal or temporary employees. All Prestige Carpet Cleaning technicians are involved in mandatory ongoing IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified training and ongoing education programs.
Carpet Cleaning
FAQs
FAQs
Carpet Cleaning FAQs |
What is the importance of regular carpet cleaning? Many homeowners make the mistake of assuming their carpet and furniture are clean just because they look clean. What they may not realize is that, over time, even the most spotless looking carpets and upholstery soil quite evenly and lose their original luster and also collect dust and soil below the surface where regular vacuum cleaning may not reach. To increase the useful life of your carpets, most carpet manufacturers recommend you have carpets cleaned every 12-18 months before you may recognize they are dirty. Is there really a big difference between carpet cleaning methods? There can be a large difference between one carpet cleaning method and another. Many carpet cleaning systems are designed to be fast and inexpensive and to give a carpet cleaning company more profit while leaving carpets that just look good on the surface and re-soil rapidly. That’s why some people say “As soon as I cleaned my carpets they got dirty faster than ever before”. The multi-step Thermo-Rinse deep cleaning hot water extraction carpet cleaning method that we use at Prestige Carpet Cleaning is designed to provide the deepest cleaning and leave your freshly cleaned carpets residue free and looking great until the next cleaning, not next month! What is difference between one carpet cleaning company and another? Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Prestige Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers. |
How To Prepare For Your Cleaning Appointment
How To Prepare for Your Cleaning Appointment |
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us. Before We Arrive:1) Pre-Vacuum – carpets capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results! 2) Preparing Your Space – please move all lamps, plants and breakables before we arrive and make sure that the areas to be cleaned are clear of items on the floor. 3) Furniture – we can move most furniture, including tables, chairs, and sofas. We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. We will do our best to clean around or under anything that we cannot move 4) Pets – We love animals, but unfortunately there are a number of things that can go wrong when it comes to pets and our services. 1) The door to your home will be partially open on and off throughout your appointment – we would hate for your pet to escape! 2) Our equipment is loud and scary for our furry friends. 3) Our hoses, other equipment and cleaning products may present objects of interest for your pet, which could be dangerous for them. Please plan ahead to have a contained place for your pets to be for the duration of our time in your home. On the Day of Cleaning: 1) Time – If your appointment is scheduled for the morning, you will be called the previous business day with your narrowed down time of arrival, if you have an appointment scheduled for the afternoon, you will get a call between 10am and 11am the day of your cleaning with your narrowed down time. 2) Parking – We require legal, paved parking within 50 feet of the entrance of your home. 3) Payment – We accept Debit/Visa/Mastercard. |
How To Maintain Your Carpets After Carpet Cleaning
Regular Maintenance |
Immediately After Cleaning: Caution! After cleaning your carpets will be slightly damp for up to 24 hours, depending on the temperature, air flow and humidity in your home. You can help speed up the drying by running fans, including the summer fan on your furnace. If your carpets are not dry within a day, please contact us. Air Flow After cleaning your carpets or furniture will be damp for up to 24 hours, depending on the temperature, air flow and humidity. You can help speed up the process by running fans, including the summer fan on your furnace, opening windows (in summer) and keeping the area warm. If your carpets are not dry within a day, please contact us. Spots & Stains When stains have soaked through to the backing of the carpet or upholstery or even into the subfloor, they often spread below the surface of the carpet, and cleaning can cause residues to “wick up”, causing stains to reappear or even appear larger after cleaning. If you have any concerns with the results of your cleaning, even after everything has dried, please telephone us. Regular Maintenance: Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your carpet from the air and every day use. Vacuuming your carpets thoroughly and frequently keeps them looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the area gets, but a good rule of thumb is once per week for all of your carpet, and 2-3 times per week for traffic areas. Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbent material such as paper or cotton towels to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your own. Treat your carpets with 3M Scotchgard™: Scotchgard™ helps your carpet resist soiling and makes cleaning up spots and spills easier. Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life. |